Frequently Asked Questions

We provide answers to our most frequently asked questions below.

Ride Details

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Do you have ADA accessibility?

Although we are not ADA compliant (being an antique train) we do have a ramp from the parking lot all the way to the train. Restrooms on the train are not large enough for most wheelchairs but they are in the depot.

Will I be seated inside or outside?

Our train will always have seating inside with the option to move about and travel outside. Majority of our rides are open seating and people enjoy moving about inside and outside.

Where does the train depart?

We depart from our train depot at 750 S. 3rd Street in Lebanon.

Where does the train go?

Depending on the length of the ride, we travel west towards Sweet Home. The longer the trip, the longer we travel.

What engine will be running on my trip?

Unless it is stated in the title or description, we will be using a diesel engine. Our Steam Engine does run for at least 1 weekend each month.

Do I need physical tickets?

No. You can bring your ID and check in or a photo on your phone.

When should I show up for my trip?

Our doors open 30 minutes prior to each trip and we leave on time. We will board you as soon as you and your party are all checked in.

I cannot find my ticket.

That’s ok. Bring your ID and we can check you in.

Purchases

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What is the refund policy?

In most cases we do not offer a refund but can offer a transfer of your ticket to a different event with a small transfer fee. Day of refunds/transfers are not granted.

Do you offer group discounts?

Yes, we offer group discounts for parties of 10 or more.

Do you offer discounts?

We offer discounts for military, seniors and groups.

Can I buy tickets at the depot?

Yes, on non-food rides.

What is included in the price of my ticket?

Depends on the ride. You will see this information when booking your ticket.

Other

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Is there parking?

Yes, we have parking at the depot and street parking available.

Can kids go in the bar car?

Yes! But they will be asked for ID if they order a Mimosa!

Can I bring my dog?

Only service dogs are allowed. A booking note or call is preferred.

Is there food on the train?

We offer many rides that serve full meals. See our website for details. On our non-food rides, we still have a snack bar with snacks, popcorn and hot dogs.

Do you accept cards or cash?

Both!

Can we rent the train?

We specialize in full train private rentals! Email us for our current pricing and information.